Privacy policy
Last updated: March 19, 2026
This privacy policy sets out how Upper Aeon collects, uses, and protects any information that you give us when you use our website and purchase our products and services. We are committed to protecting your privacy and keeping your information secure. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Information We Collect
We may collect the following information:
- Name, contact information, and demographic information
- Information about your online activity, such as pages viewed and products purchased
- Billing information, including payment card details
- Other information relevant to customer surveys and/or offers
SMS Marketing & Communications
By providing your phone number and opting in, you consent to receive recurring automated marketing and informational text messages (such as promotions, cart reminders, and order updates) from Upper Aeon at the number provided. Consent is not a condition of purchase.
- Frequency: Message frequency varies.
- Costs: Message and data rates may apply.
- Opt-Out: You can opt out at any time by replying STOP. For help, reply HELP or contact us at support@upperaeon.com.
Mobile Information Sharing and Compliance
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
How We Use Your Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To process your orders and payment transactions
- To improve our products and services
- To send promotional updates about new products, special offers, or other information
- To contact you for customer support or market research purposes
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Sharing Your Information
Upper Aeon does not sell, rent, or lease your personal information. We do not disclose your personal information to outside parties except as required by law or to subcontractors providing necessary support services (such as payment processing or customer service).
All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Cookies
We use cookies on our website to provide you with a better browsing experience. Cookies are small text files that are stored on your device when you access our website. You can choose to accept or decline cookies through your browser settings; however, this may prevent you from taking full advantage of the website features.
Changes to this Privacy Policy
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure that you are happy with any changes.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at support@upperaeon.com.